Privacy Policy

ClearSignal Advisory

Last Update 3rd March 2026

ClearSignal Advisory (“ClearSignal”) respects the confidentiality of personal data and is committed to complying with the Personal Data Protection Act 2012 of Singapore (“PDPA”). This Privacy Policy explains how we collect, use, disclose, and protect personal data in the course of providing advisory services.

1)  Personal data we may collect

“Personal Data” has the meaning given under the PDPA and includes data that can identify an individual. Depending on the nature of engagement, we may collect:

1a)  Name, job title, and organisation.

1b) Business contact information (email address, telephone number).

1c) Information provided in correspondence or during advisory discussions.

1d) Personal data contained within operational documentation provided by clients

1e) Website contact form submissions

We do not intentionally collect personal data unrelated to the advisory scope.

2) Purpose of Collection, Use anbd Disclosure

We collect and use personal data for purposes reasonably related to our advisory services, including:

2a) Assessing and responding to enquiries

2b) Delivering agreed advisory engagements

2c) Communicating regarding engagements

2d) Preparing reports and deliverables

2e) Maintaining engagement records

2f) Complying with legal or regulatory obligations

We do not sell or trade personal data.

3) Disclosure of Personal Data

We may disclose personal data:

3a) To authorised representatives of the Client organisation.

3b) To professional advisers (e.g., legal or accounting advisers), where necessary.

3c) Where required by law, regulation, or court order.

We do not disclose personal data to unrelated third parties for marketing purposes.

4) Consent

By providing personal data to ClearSignal, you consent to our collection, use, and disclosure of such data for the purposes described in this Policy.Where personal data is provided by a Client organisation, the Client is responsible for ensuring that appropriate consent has been obtained from relevant individuals.

5) Accuracy

We rely on individuals and clients to provide accurate and complete personal data.
Please notify us of any changes so that we may update our records accordingly.

6) Protection of Personal Data

We implement reasonable administrative and technical measures to protect personal data from:

6a) Unauthorised access

6b) Disclosure

6c) Misuse

6d) Loss or destruction

Access to personal data is limited to persons who require it for legitimate advisory purposes.

7) Retention of Personal Data

We retain personal data only for as long as necessary to fulfil:

7a) The purposes for which it was collected;

7b) Legal, regulatory, or professional record-keeping requirements.

When personal data is no longer required, it will be securely deleted or anonymised.

8) Transer of Personal Date Outside Singapore

If personal data is transferred outside Singapore, we will take reasonable steps to ensure that the recipient provides a standard of protection comparable to that required under the PDPA.

9) Access and Correction

Under the PDPA, individuals may request:

9a) Access to personal data held by ClearSignal

9b) Correction of inaccurate or incomplete personal data.

Requests should be made in writing to the contact provided below. We may charge a reasonable administrative fee where permitted under the PDPA.

10) Withdrawal of Consent

Individuals may withdraw consent to the use of their personal data by providing reasonable notice in writing. Please note that withdrawal of consent may affect our ability to continue providing certain services.

11) Contact Information

For enquiries relating to this Privacy Policy or personal data matters, please contact:

Data Protection at ClearSignal Advisory at pdpa@clearsignal.sg